November 27th, 2008
Some of our Australian and New Zealand readers may find this post helpful if you have been experiencing problems with the All-New Mail using the Firefox 2 browser.
Ryan, Community Manager for Yahoo! Mail in the United States, posted the following on the Yahoo! Mail Blog:
We’ve received reports from some users that they are experiencing problems getting their inbox to load completely in the All-New Yahoo! Mail. Our engineers have been sleuthing around and discovered that if you are running Firefox 2.0.0.18, and have the RealPlayer Browser Record Plugin 1.0 installed as a browser add-on, you may run into this too.
Without getting too deep into the nitty-gritty, it seems that the plugin is preventing certain requests from reaching their intended destination within the browser. Fortunately there are two easy ways to resolve the problem.
- Go to Tools > Add-ons, find RealPlayer plugin, Disable or Uninstall, restart Firefox.
- Upgrade to Firefox 3.
Either of those options will do the trick.
Happy Emailing,
Kate – Yahoo!7 Mail Team
November 6th, 2008
We all love receiving mail, but I’m sure that I’m not the only one who has gotten a “lottery spam” email claiming to be from Yahoo! That familiar ‘Congratulations you won…’, except that would be impossible as Yahoo! does not run a lottery.
Our resident Anti-Spam Czar, Mark Risher, recently had a few words to share about lottery scams in this Yodel post:
Coalition crackdown on lottery spammers
What generally increases when the overall economy declines? That’s right – crime. And these days, when you receive an email that proclaims that you’ve won the “Yahoo! Lottery,” the financially-pressured optimist in you might be more inclined to bite the bait.
Last May, we filed a lawsuit against “Yahoo! Lottery” spammers who use our brand to trick unsuspecting users into handing over personal data to claim a prize. And we’re making progress on catching these scammers, but we’re concerned that they may step up efforts to dupe people impacted by these tough times.
Today we announced a public-private coalition with Microsoft, the African Development Bank, and Western Union to allow victims of lottery scams to upload police reports we can use with the goal of tracking down these devious criminals and developing better ways of protecting people online. INTERPOL has gotten involved to inform international law enforcement agencies about the initiative and provide guidance on critical information to collect to identify trends and common patterns.
Here’s how it works. Yahoo! and the other coalition members have set up dedicated email addresses and Web sites (ours is http://antispam.yahoo.com/phishingtips) where lottery scam victims — those who took the bait and handed over personal information — can share details of the police report they have filed. These reports may be helpful to other coalition members and law enforcement in fighting lottery scammers.
For readers who spot a scam but don’t fall for it, we have tips for you, too. First off, don’t ever reply to the message, even as a joke. You don’t want to be encouraging these guys. Instead, click the “Spam” button, which helps us and our anti-spam systems block these types of messages and kick these criminals off the Internet. We also have a form you can use to report lottery scams and other kinds of abuse originating from Yahoo! users.
As we’ve said before, no one ever wins the Yahoo! Lottery. And that’s simply because there is no Yahoo! Lottery. We’re on a mission to protect you from these online predators, but in addition to what we’re doing on our end, you can also find some tips on how you can protect yourself on our anti-spam resource site.
Mark Risher
Anti-Spam Czar, Yahoo! Mail
Wow! What excellent news from Mark!
Should you ever be “lucky” enough to receive such an email, please do not reply to it and be sure to pass it on to us via this form.
Email safely,
Kate – Yahoo!7 Mail Team
Tags: anti-spam
November 3rd, 2008
I wanted to share another new feature of Yahoo!7 Mail with you. It’s something that you may have noticed already, but if not I thought I’d let you know that it’s there…
First, a question (not applicable to Apple users)… How many times have you been working on that important document, (or even a long life update email to your friends and family) and all of a sudden – ZAP – your computer crashes (or you accidentally hit a stupid combination of keys that makes your browser window to close or refresh) and you lose all of your hard work? I’ve been on this type of situation so many uncountable times!
Well if you use Yahoo!7 Mail, you never have to worry about that. As you type and the minutes tick away, Yahoo!7 Mail (both Classic and all-new) is working in the back end to help ensure that power outage and other niggly computer problems don’t make you lose that important email you’re writing. I’m talking about the “Auto-save” feature, which saves a copy of the message you are composing to the Drafts folder at regular intervals.
You can tell your message has been saved into your Drafts folder as pictured here:
You can also use the “Save Draft” button at the top of your message if you want to save it to your drafts folder more frequently. So if you didn’t have time to finish your message or if you just needed to step away from the computer, we’ll save your message to your Drafts folder and you can continue it at your leisure. And in the event of a computer crash (I’m sure you Apple users are laughing at we Windows users right now…) we’ve got you covered with the new Auto-save feature.
Happy emailing!
Sabrina – Yahoo!7 Mail Team
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