Experiencing issues with Y! Mail in Firefox 2?
November 27th, 2008 Filed in: All-New Mail 1 comment
(2 votes, average: 5.00 out of 5)
Loading ...Some of our Australian and New Zealand readers may find this post helpful if you have been experiencing problems with the All-New Mail using the Firefox 2 browser.
Ryan, Community Manager for Yahoo! Mail in the United States, posted the following on the Yahoo! Mail Blog:
We’ve received reports from some users that they are experiencing problems getting their inbox to load completely in the All-New Yahoo! Mail. Our engineers have been sleuthing around and discovered that if you are running Firefox 2.0.0.18, and have the RealPlayer Browser Record Plugin 1.0 installed as a browser add-on, you may run into this too.
Without getting too deep into the nitty-gritty, it seems that the plugin is preventing certain requests from reaching their intended destination within the browser. Fortunately there are two easy ways to resolve the problem.
- Go to Tools > Add-ons, find RealPlayer plugin, Disable or Uninstall, restart Firefox.
- Upgrade to Firefox 3.
Either of those options will do the trick.
Happy Emailing,
Kate – Yahoo!7 Mail Team
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1 Comment Add your own
1. janene bain | January 12th, 2009 at 9:51 am
I CANNOT GET INTO MY EMAIL ADDRESS IT KEEP’S COMMING UP SAYING IT IS NOT ME DO SOMETHING ABOUT IT FAST OR I’LL WRITE SOMETHING ABOUT IT THANKYOU JANENE
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